Learning: Definition, Essentials, and Process
Concept of learning
Learning is a change in behavior due to experience with a view to
adjustment. It brings some modification in the behavior and once learned, an
individual is capable of retaining it for at least a certain period.
Thus, it brings relatively a permanent behavior change. Learning is not a
futile exercise. It is usually need-directed. In most cases, change brought by
learning has a direction that satisfies the current motivating conditions of
the individual. The particularly important aspect of the definition of learning
is that it permits us to distinguish between performance changes due to
maturation and those changes brought about by experience.
S.P. Robbins:
"Learning is any
relatively permanent change in behavior that occurs as a result of potentially
that results from reinforced practice or experience."
Steers and Porter:
"Learning can be defined
as a relatively permanent change in behavior potentially that results from
reinforced practice or experience."
Conclusion:
Learning is a prerequisite for behavior. For example, an
employee's skills, a manager's attitudes, and styles, and a receptionist's
manners are all learned. From the HRM point of view, a manager needs to
understand and predict the behavior of his/her employees. Thus, a good manager
needs to understand how learning occurs or how people learn and what they
learn, and why.
Essentials of Learning
Some of the important essentials of learning are:
1. Change:
Learning is a behavior change, for better or worse. It may be
good or bad from the organizational point of view. For example, bad habits,
prejudice, stereotype, etc. can also be learned.
2. Relatively permanent:
For learning to occur, the behavior change must be relatively
permanent. Temporary changes may be only reflexive and fail to represent any
learning.
3. Experience:
Some form of experience is necessary for learning to occur. For
example, the ability to work that is based on maturation, disease, or physical
damages would not be considered learning.
4. Reinforcement:
The practice of learning must be reinforced so that learning occurs. If reinforcement does not accompany the practice or experience
the behavior will eventually disappear.
Process of Learning
Four steps are necessary for learning to take place. They are:
1. Stimulus:
For learning to take place, there should be a stimulus that is
clear to the learner. If employees do not understand the stimulus offered by
management, they will not be ready to learn.
2. Response:
It is the second step in learning. In other words, it is the
outcome of the first step. Here, response means the act or activity the learner
has to perform. The employee should be allowed and encouraged to practice the
performance response.
3. Motivation or drive:
Learning cannot take place without motivation or drive. Motivation
involves interest and the attitude to learn. If the individual does not want to
learn, he is unlikely to learn even though he possesses the adequate capacity
to learn and understand what is being taught.
4. Reward or incentive:
It refers to what satisfies a motive. For example, praise is the
incentive that satisfies the motive of social approval. For learning to be
effective, the learner should be rewarded or at least has an impression that he
will be rewarded in course of time.